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TERMS AND CONDITIONS OF USE

Of TandaCopywriting.com website and services

for www.tandacopywriting.com

Version applicable from 9th February 2018.

DEFINITIONS

Terms and Conditions (T&C) – represent the Service Providing Agreement between TUDOR MARKETING SERVICES S.R.L. (the owner & operator of TandaCopywriting.com, also referred to as “we”, “us”) as a Service Provider and The User as a Client. The T&C refer to using the website, placing an order, making a comment, using our contact forms or any other activities done through or on the website.

Website – refers to www.tandacopywriting.com and includes the domain name, the website database and all the pages of the website, including the blog section.

User (also referred to as Client and “you”) – this term includes both the holder of an account as a registered user and a visitor of our website. A user can be a natural person or a business entity.

Payment – represents the price you have agreed to pay for the service we provide to you or the product we deliver to you.

Services/ Products – are the ones described on our website and are detailed by accessing www.tandacopywriting.com/#home-services. The services and products we provide include but are not limited to: blog packages, articles, web consultancy, webinars, ad copywriting, e-mail series, sales letters, product description copy, video sales letters, SEO, landing pages, social media management, graphic design and web development.

The Project – refers to the service to be provided or the product to be delivered that you have purchased. This term includes both Standard Projects and Individual Projects, as they are described below.

The Delivery – the transmission and/or handover of the finished project or the purchased product/service to the client.

Personal Data – represents any information that can be used to directly or indirectly identify a person, as classified below:

a) Personal Details – Information that can directly identify a person, such as full name, date of birth, address, e-mail address, phone number etc.

b) Data – Information that may, in combination with other details, lead to an identifiable person. This type of information includes such things as browser type, IP address, session details and other information.

Confidential Information – refers both to the Personal Data collected from The User and the information regarding the User’s business or activity and other project details that are provided in order to facilitate the completion of a Project.

I. INTRODUCTION

1.1. The website & the domain name of tandacopywriting.com and the brand itself are owned by TUDOR MARKETING SERVICES S.R.L., a Romania based limited liability company, having its headquarters in E.U., Romania, Bucharest, B.P.Hasdeu street no. 14, basement flat, room 5, registered with the Romanian Trade Registry under EUID ROONRC.J40/1822/2018, acting as and named hereto as Service Provider.

Contact details:

Email: [email protected]

1.2. These Terms and Conditions together with our Privacy Policy describe the rights and obligations of TUDOR MARKETING SERVICES S.R.L. and the Users of the website.

1.3. Using this website means visiting or viewing our website, registering an account or placing an order in the manners detailed below.

1.4. Please read these Terms and Conditions carefully before using our website. Your use of the website represents your acceptance of these T&C, which take effect on the first day of your use. If you do not agree to our Terms and Conditions, you are not allowed to use this website. By continuing to use our Website you confirm that you have read, understood and agreed to all these Terms and Conditions.

1.5. TUDOR MARKETING SERVICES S.R.L. reserves the right to change these Terms & Conditions by changing this present document without prior notice. For your protection, it is advised that you visit this page throughout our business relationship to check for any updates or changes. However, your continued use of this website represents your agreement with the changed provisions. Specific services that we offer or make available to you may also be governed by additional or alternative Terms and Conditions with us.

2. You agree to use this website only for lawful purposes. Any behavior which is unlawful or which may harass or cause inconvenience to any person or to us is prohibited and will determine the cancellation of your account and of your use of our website without any prior notice.

3. TUDOR MARKETING SERVICES S.R.L. has the right to remove any material, posts or comments you make through this Website at its discretion and without any prior notice.

3.1. The Service Provider reserves the right to withhold some comments for moderation before allowing them to appear on the website.

3.2. In case a comment may harass or cause inconvenience to any person or User, The Service Provider reserves the right to delete the comment at his discretion and without prior notice. If the inappropriate behavior of the User is repetitive and he ceases to respect these T&C, The Service Provider is entitled to block the User from accessing the website and/or posting any comments in the future.

II. REGISTRATION and ACCOUNTS

a. You must be 18 years old or over to use this website and warrant that the details you provide on registration are true, accurate, complete and current to your best knowledge and you represent and warrant that you are at least 18 years old. You must promptly update us with any changes to your account details. In case you are younger but not less than 16 years old, you may only use this website with parental approval. You are not allowed to use our website if you are younger than 16 years old.

b. When you create an account you may be given the opportunity to opt-in to receive marketing emails from us. You can unsubscribe from emails at any time by either requesting this directly to us in writing (by e-mail) or using the unsubscribe link that can be found at the bottom of all our newsletter e-mails.

c. You have the possibility to register for an account on our website by completing and submitting the account registration form on our website and clicking on the verification link in the e-mail that will be sent to you.

d. You must not allow any other person to use your account to access the website. You must notify us in writing immediately if you become aware of any unauthorized use of your account by emailing us at [email protected].

e. You must not use any other person’s account to access the website unless you have that person’s express permission to do so.

f. You must protect and keep your password confidential. You must notify us immediately in writing if you become aware of any disclosure of your password.

g. You may cancel your account with our website and you can cancel your newsletter subscription at any time by contacting us.

h. You are liable for the accuracy of the registration details provided. All your personal information will be processed as detailed under our Privacy Policy.

i. If you are contracting with the Service Provider on behalf of any group of individuals other than yourself alone, or on behalf of a company, you guarantee that you are fully authorized to enter into an agreement on behalf of that group of individuals or company.

III. PLACING AN ORDER

Here, at TandaCopywriting.com, we have designed two ways for our customers to place an order and they are included in two types of Projects as detailed below:

1) Standard Projects

Standard Projects are not currently available. For the time being, until further changes to these Terms & Conditions, the “Order Now” button will function the same as Individual Projects. Some of the conditions for Standard Projects also apply to Individual Projects, as detailed.

What are Standard Projects? Standard Projects are all the ready-made offers that you can choose and pay for through our website, by clicking “Order Now”, choosing the services you want from the options available, and then submitting the details that the form asks of you.

How does it work? You visit our website, click on the “Order Now” button and place an order by submitting all the necessary details via our multi-page form. You also have the option to register an account with us.

How do you make the payment? The payment will be made through PayPal (from our page you will be redirected to PayPal to handle the payment). We do not process your payment details, including credit card information, this is always done through professional payment gateways and processors, such as PayPal.

When do you make the payment? You will make the payment at the time of placing the order and agreeing to our Terms and Conditions. Immediately after, we will send you the invoice for the services purchased and the Service Providing Agreement will be in place between us.

When will the Project start? The Project will start as soon as we have the confirmation of the transfer of the money to our bank or PayPal account and sufficient details in order to implement the project.

Grammar, language and originality will be verified directly by us and also by using specialized software. Grammar & language will be verified through Grammarly Premium while originality and plagiarism will be checked using CopyScape.

How long will it take for the Project to be delivered to me? The delivery time will differ for every service, according to its complexity, but in no case will be longer than 30 days, except when the parties have agreed otherwise. The beginning of the delivery period will start from the time the client offers us all the details needed for the implementation of the project, but not sooner than the receipt of the payment. As soon as you place the order, we will let you know about the estimated delivery time.

We will start the project based on the information and instructions provided. In case we need further information from you related to the product or service you ordered, we will contact you by e-mail, telephone or Skype. We will contact you as soon as we notice the need for further details, no longer than 5 (five) working days since receiving the project. In order to respect the estimated delivery period, we request your prompt reply. We are not liable for any delay in delivery caused by your delay in answering to our request.

In case the additional information provided will affect the complexity of the Project, there might be some delays in the reception, but no longer than 7 working days. In any case, we will let you know.

In case The Service Provider delays in delivering the Project to The Client according to the estimated delivery period, he must inform The Client in writing as soon as he is aware of the delay, at least with 3 working days before the initial due term. The Service Provider must inform The Client regarding the new estimated delivery time. The Service Provider will do his best to finalize The Project in 7 working days after the initial deadline.

How will you receive the product or service? Once the product or service is ready, we will usually deliver it to you by e-mail (if the deliverable is a file), through programs like WeTransfer.com or MyAirBridge.com for files larger than 1GB, or in other manners, we will previously agree upon. Some services will involve no delivery, but will merely be performed for you (such as modifications to your web copy), followed by an email to confirm that the service was performed. For any product or service, you will always receive a confirmation that the service or product was performed or delivered to you.

When will The Project be considered finalized? The Project will be considered finalized once The Client receives from The Service Provider an e-mail that confirms the completion of the Project together with, if applicable, the delivery of the Project. Starting with this point, The Client has 7 working days to revise the content and request any modifications, according to section V.

2) Individual Projects

What are Individual Projects? Individual Projects represent all the projects that you initiate by using the Contact Us form on our website or by emailing us at [email protected] These projects do not have a standard price and standard conditions and they can be negotiated individually so they can be entirely personalized to your needs. Both the conditions of the project, as well as the payment plan can be negotiated.

How does it work? These Projects are initiated when you contact us using the Contact Form and provide us with some information regarding the service you would like to purchase from us. As soon as we have your request, we contact you by e-mail and proceed to discuss your project either through email, phone or by Skype. Then we will email you with an offer and you can let us know in writing whether you accept it or not. Then the project will begin officially.

In case we need more information before we can make you an offer, then we will contact you within 24 hours to arrange for a phone or Skype call. If you have provided us sufficient information, then within 24 hours you will receive our offer.

When will the Project start? The Project will start as soon as we receive a written confirmation from you (via e-mail). The written confirmation represents your full agreement with our offer and these Terms & Conditions.

How do you make the payment? You can either make the payment using PayPal, Upwork, or by wire transfer straight into our bank account. We will agree upon the payment method to be used for the contract. The payment will be considered done as soon as our account will be credited with the due amount. The fees involved in Wire Transfer and other payment options will be entirely supported by the Client.

When do you make the payment? According to the complexity of the project, we might request 50% of the price at the start of the Project and the rest of 50% to be paid at the time of the delivery of the project when the final invoice will be issued. However, we will discuss the payment details with respect to every specific product or service.

The other details are similar to the ones described above for the Standard Projects.

IV. SUB-CONTRACTING

Sometimes, in order to carry out the services you have requested from us to completion, we will need to sub-contract certain aspects of the project. In such cases, we may share some of the project information that our subcontractors need to carry out their task to successful completion.

When we use subcontractors we only share the project information that is necessary to complete the service you have purchased from us.

Under no circumstances will we share any of your Personal Details with any subcontractor, unless it is absolutely necessary and ONLY with your prior written consent. Moreover, if one of our subcontractors happens to need access to the backend of your website to carry out the tasks, then we will contact you and only allow him or her access with your written approval.

We ensure that all our subcontractors sign NDAs (Non-Disclosure Agreements) for a period of 3 years in order to make sure that your project information stays protected. The contracts we have in place also require subcontractors to maintain your information secure, not to make use of it for any purpose other than the successful completion of their task and not reveal it to any other third-party without prior approval.

We assure you that we will not release your Personal Details to any other third parties (apart from subcontractors and only if it is necessary and with your prior written consent, or as detailed in the Privacy Policy), unless you have requested us to do so or we are required to do so by law through a verifiable law enforcement agency or court order. In the latter case, we will always send you a notification email with the information that we had to pass to the respective law enforcement agency.

By working with us you explicitly accept and agree that we may subcontract parts or the entirety of the Project (and other relevant project information required for the completion of the task) to third-parties at our discretion in order to ensure that the project is completed to the highest standard of quality.

V. REVISIONS OF CONTENT

The rules described in this section will only apply to services susceptible to changes after the delivery. Most of the services that involve written content fall in this category. Since you know your customers best, you also know what copy will work best for your customer base. So if you want us to make any tweaks to our copy, we’re willing to do it under the conditions outlined below.

Once the project is completed, we will deliver it to you for review. The project is considered submitted once the confirmation of successful completion has been delivered to your email address. From that moment you have 7 working days to inform us in writing (by email) about any revisions, you would like to bring to the content and to instruct us accordingly. We then have a maximum of 14 working days to do the changes to the content and to deliver the final product to you.

The number of revisions permitted will differ from service to service. You will be informed about it when you receive the offer for each particular service. You will also find more information about the rules governing every Standard Project accessing www.tandacopywriting.com/#home-services. For the Individual Projects, the details will be specified in the offer we will send to you after you contact.

We consider the 7 working days term a reasonable one that allows you to review the Project and to instruct us on any changes you would like to bring to the content. In case we don’t hear back from you in the agreed 7 working days term, we will consider that you are completely satisfied with the project and you will not be entitled to any future unpaid changes or refund requests.

Please note that we can’t accept any revision request after the expiry of the 7 working days term since delivery of the project.

VI. OBLIGATIONS OF THE PARTIES

a) Obligations of the Client:

– to provide us true, accurate, complete and current details about their identity & the project;

– to update us with any changes to the details provided;

– to diligently protect their password & login details and use their account & the Website lawfully and in accordance with these Terms & Conditions;

– to provide us with accurate information and clear instructions for the Projects;

– to ensure a good communication and to promptly respond to our requests;

– to fully respect these Terms and Conditions and the Privacy Policy in the entirety of their collaboration with us, the Service Provider.

b) Obligations of The Service Provider:

– to diligently and professionally complete the Project according to the Client’s instructions and information provided;

– to ensure a good communication with the Client;

– to deliver the Project within the estimated delivery period;

– to not disclose any Personal Details about the Client, except the ones required by Authorities on legal grounds, as mentioned in the Privacy Policy;

– to update the Client with any changes occurring in the estimated delivery time;

– to fully respect these Terms and Conditions and the Privacy Policy in the entirety of the collaboration with the Client.

VII. CANCELLATION OF THE ORDER

In case you have chosen a Standard Project (see section III.1 above) you have the right to cancel your order within 24 hours. The cancellation will be accepted only if you inform us in writing (e-mail) within the mentioned timeframe about your intention of cancellation. There is no need to provide us details about the reasons you would like to cancel the order. A refund will be issued within the next business day and should be with you in a maximum of 5 business days after it has been issued.

For Individual Projects, orders cannot be cancelled once negotiated and agreed upon by both parties and the Project already started. The Project is considered to be started once The Client agrees to The Service Provider’s offer, confirms the running of the Project and makes any initial payment. As an exception, an Individual Project might be cancelled in writing after written confirmation has been received BUT before any work has been conducted, no longer than 24 hours from the Service Provider’s receipt of the written confirmation. If any work has been conducted by The Service Provider, the refund will be issued, according to section VIII below, so long as the request is made within the first 24 hours after the commencement of the project.

VIII. REFUND POLICY

  1. We will refund you the payment if you cancel your order in writing within 24 hours from its placement and you opted for a Standard Project. The payment will be refunded within 5 working days. If an Individual Project is cancelled after written confirmation has been received, but no longer than 24 hours, you are liable to pay for any work already conducted for your Project by the Service Provider. As a consequence of this fact, you will be refunded the amount left after deducting the payment for the work already conducted.
  2. Whether you opted for a Standard Project, or for an Individual Project, you will receive your money back in case we didn’t comply with your instructions in developing the project. However, we cannot accept purely subjective feedback, your dissatisfaction must be based on real facts that have to do with us not following the instructions you have provided. You agree not to request a refund, and that you will not receive a refund, in cases where you’re unhappy about issues that have not been foreseen in the instructions you have sent us. By agreeing with these Terms and Conditions, you agree that it is your responsibility to provide us with accurate information and clear instructions to make sure that the Project you ordered is going to be received to your satisfaction.
  3. Whether you opted for a Standard Project, or for an Individual Project, you will receive your money back in case we didn’t or couldn’t finalize the project due to our fault.

IX. COPYRIGHT

Copyright of the website, all written content and design, except for the user-generated content is owned by TUDOR MARKETING SERVICES S.R.L. Files including information, video content, offers, images, photos, logos, names and icons may not be used, downloaded, altered or adapted for any purpose without the prior written permission of the copyright owner, except for personal, non-commercial use.

Unauthorized use of the material including but not limited to the reproduction, storage, modification, distribution or publication without the prior written consent of TUDOR MARKETING SERVICES S.R.L. is strictly prohibited.

X. ORIGINALITY AND PLAGIARISM

10.1. For all written content, originality and plagiarism will be checked using CopyScape. However, in the very unlikely case that some plagiarism exists, but it is not detectable with Copyscape, we cannot be held accountable for any losses, damages, loss of reputation and loss of profits or similar resulting from it.

10.2. In case you request us to use a content draft that is created by you or by a third party for you, you confirm that you assume the risks resulting from the existence of any plagiarism and you guarantee that you are the holder of the copyright of the material that will form part of The Service Provider’s Project you ordered.

10.3. Service Provider’s Website Content Originality – We guarantee that to the best of our knowledge, our services or information posted in any section on our website are original and they do not violate any copyrights. In case you have a fair doubt that our services or information have infringed any intellectual property rights, you agree to notify us in writing regarding any breach in order for us to take all the necessary measures to repair the issue and to act in good faith.

XI. GOOGLE DMCA REGULATIONS

Google DMCA is used for reporting any copyright infringement to one’s rights, for example reporting a person who copied blog/ website content without the permission of the author. As a result of the author’s complaint and after investigation, Google will delete and remove any content which harms the other person’s intellectual property rights from appearing in their search results.

The Service Provider respects the Rules and Regulations imposed by Google regarding site content, SEO and copyright. Besides the legal provisions applicable, the rules mentioned above will also be effective in our business relationship. By accepting our Terms and Conditions, you accept the same Rules and Regulations will apply to you.

XII. LATE PAYMENT

As previously described above, depending on your order, you might need to make the payment up-front at the beginning of the Project. In case you don’t make the payment within 5 working days of placing your order, The Service Provider will assume that you are no longer interested in the project and we will cancel your request.

In case you opted for an Individual Project and even though we finalized the project you delay in paying the full amount or the remaining instalment, we will proceed as follows:

a) We will notify you in writing about the delay and we will give you a term of 5 calendar days to make the payment. Until the payment is done and even if we delivered the project, the transfer of the intellectual property rights from us to you will not operate. Any use of the content we produced is illegal and article XI will be enforced.

b) In the event you don’t comply with our request within the 5 calendar days term, we retain the right to take legal action to recover the money owed to us. As a result of this, the project we designed at your request will fully belong to us together with all the intellectual property rights resulting from it unless you pay the entire initial amount owed plus a 2% penalty for every calendar day of delay.

c) As a result of point b) above, The Service Provider will not refund any payment you made at the beginning of your Project, the termination of the Agreement resulting exclusively from your behavior and you agree to forfeit any possibility of requesting a refund.

If you request a chargeback on any payment that has already been made either to our PayPal account or to our bank, you forfeit any and all intellectual property rights associated with the Project we have created and delivered for you. These intellectual property rights will belong to us until the full payment is made into our account.

XIII. TRANSFER OF THE INTELLECTUAL PROPERTY

a) During the development of the Project, The Service Provider owns all the intellectual property rights resulting from it.

b) The transfer of the intellectual property from The Service Provider to the Client will operate at the moment the Client will accept the project without any objections and the payment is made without delays greater than 5 calendar days as mentioned in section XII governing late payments.

c) In case the Client requests a refund according to section VIII, the transfer of the intellectual property will not operate. In this case, The Service Provider will remain the owner of the content and will have all the rights resulting from the intellectual property. Any use of this content by The Client without the written consent of The Service Provider will represent an infringement of our rights and we reserve the right to file a Google DMCA complaint and/or appeal to relevant courts of law.

XIV. LIMITED WARRANTIES and LIMITATION OF LIABILITY

14.1. We do not warrant or represent:

a) The completeness or accuracy of the information published on our website, including on our blog section.

b) That the website or any product/ service on the website will remain available. The Service Provider reserves the right to discontinue or modify any or all of our website services at any time without any prior notice, including the prices of the Services.

c) The Security of the User Generated Content, including possible attacks that bypass our security measures – The Service Provider will not be held liable for any sort of action of other users, including, but not limited to registered users, unauthorized users or hackers of tandacopywriting.com.

d) The accuracy of The User Generated Content – The Service Provider will not be held responsible for the accuracy or content of any comments, advice or information posted by users on the website and will not be held responsible for any direct or indirect damages produced to you or to your business by your reliance on the User Generated Content.

e) Even though the Service Provider tries to moderate the comments posted by Users, we don’t warrant, we don’t guarantee and we also can’t be held liable for any behavior of the website’s Users which is unlawful or which may harass or cause inconvenience to any person or User. As soon as we are aware of the unlawful behavior, we will take all the necessary measures to stop it by deleting the comment and cancelling the User’s account and his use of our website.

f) The Service Provider does not warrant that tandacopywriting.com’s connection to the internet will be uninterrupted, always available or error-free.

14.2. On our website, we often use relevant links to other resources that we believe you will find useful. However, we cannot guarantee the safety of those links and we are not responsible for the content that is found there. We do our best to ensure that the links we provide are safe. However, since The Service Provider does not control the websites on which they are made available or whether or not they are changed in the future, we cannot guarantee their safety. As a result, The Service Provider cannot be held liable for the content of the external links that can be found on our website and you assume full responsibility for any direct or indirect damages caused to you by following those external links.

14.3. Although we have taken all the reasonable precautions to ensure no viruses or malware are present on our website, and the Personal Data you send to us is stored securely in our database, we can’t guarantee the efficiency of our security measures and we will not be held liable for any direct or indirect incident or consequential damages produced to you in case of a breach of the security measures we have put in place or by your use of www.tandacopywriting.com.

No data transmission on the internet can be guaranteed as fully secure. We advise you to take your own precautions to ensure you are not exposed to any risk of viruses, malicious computer code or other form of interference which may damage your computer system or lead to loss, theft or compromise of your information and/or Personal Data. We highly recommend that you install an anti-virus software to make sure your computer and network are protected. We are not liable for any damage or loss occurring to you as a result of your use of our website.

14.4. By providing you with our services we will do our best to meet your instructions and to deliver you the Project to your satisfaction. We ensure that we make use of qualified copywriters and the latest online marketing knowledge in order to deliver the best results possible for you and/or your business. However, although we work with diligence and according to your requests and instructions, we do not guarantee any results in your business or projects by using the service or product ordered and we are not going to be held liable for any losses that occur to you or to your business as a result of the services we deliver, including but not limited to loss of profits, loss of business opportunities or loss of goodwill.

14.5. Website Content Disclaimer – The content provided in all the website sections is designed to offer helpful information on the subjects discussed. The Service Provider doesn’t guarantee the accuracy or authenticity of the information provided on the website, including but not limited to the description of our services and the blog section. All the content provided on our home page, the individual service pages and all the content on our blog section is strictly for informational purposes, except for the content included in the Corporate Section and Contact Information, both found on our website’s footer. The Service Provider will not be held liable for any direct or indirect damages caused to you or to your business that result from you taking action according to the information provided on the website and we don’t guarantee you any positive results in following any advice provided by or through us.

14.6. As a User, you agree to assume all the risks and responsibility for using our website and agree that The Service Provider will not be held responsible for any loss or injury that results from the use of our website.

XV. CONFIDENTIAL INFORMATION AND SECURITY

15.1. We take all the necessary security measures to protect all the Personal Data collected and stored on our website and/or database in case of hacking or other similar actions. Our website has adequate security software installed to ensure that the website is kept safe from security threats. We assure you that we will always keep our security software up to date and do our best to protect the safe operation of the website and the security of the Personal Data you submit to us. However, please note that we are not liable for any breach in our security system that doesn’t result from our fault, as long as we act with reasonable diligence in protecting your confidential information. The Service Provider will not be held liable for any direct or indirect damages resulting from security threats that bypass the security measures we have put in place.

15.2. a) We would like to assure you that we will take all the necessary measures and we will do our best to protect any confidential information regarding yourself or your business entity that is stored with us.

b) We will never disclose your confidential information intentionally (except as detailed in subsection (c) and (d) below), unless you have requested us to do so or we are required to do so by law through a verifiable law enforcement agency or court order. In the latter case, we will always notify you regarding the information we need to disclose to the respective law enforcement agency.

c) We might also need to disclose some parts of your confidential information to our subcontractors for the successful completion of your project but only by respecting the principles described in section IV above.

d) Personal Data might also be processed and stored by our Processors in our name, as described in section VI of our Privacy Policy.

15.3. You agree not to hold us liable for any loss, alteration, modification or theft of Personal Data or confidential information that results from a breach of the security systems we have put in place.

XVI. JURISDICTION AND APPLICABLE LAW

By agreeing to these Terms and Conditions you also acknowledge that this agreement will be governed by the Laws of Romania, Google DMCA provisions and any other legal provisions applicable. The Courts of Romania shall have exclusive jurisdiction over all transactions, business dealings & disputes between the User and the Service Provider.

In case of a conflict or a dispute, both the Service Provider and the Client agree to try to resolve the dispute amicably and only in case of failure will they refer it to the competent courts.

According to this provision, the parties agree to notify each other in writing regarding any breach of this Agreement in 2 working days from the occurrence of the conflict and will try to agree upon any actions to repair the prejudice resulting from the breach before seeking to appeal to competent courts.

XVII. COMMUNICATIONS

The Service Provider and The User will communicate by e-mail, telephone or Skype. During the development of the Project, both parties have the obligation to inform each other regarding any changes in their contact details in maximum 5 working days from when they occur. The parties will communicate by e-mail or Skype every time the present Service Providing Agreement imposes a communication in writing. The agreements between the parties can be enacted by Skype & e-mail, based on the Terms & Conditions found herein, alongside any additional terms agreed upon.

TUDOR MARKETING SERVICES S.R.L.’s contact details are the ones mentioned on www.tandacopywriting.com in the Contact & Footer sections, in this present document, or shared directly with the Client through email.

XVIII. CHANGES TO THE TERMS AND CONDITIONS

The Service Provider reserves the right to make changes, revisions, deletions and additions to these Terms and Conditions at our discretion. Your continued use of the website and services will represent your agreement with the changes. You agree that it is your responsibility to read and review these Terms and Conditions every time you visit our website.

XIX. FINAL PROVISIONS

The Service Provider may approach a Client after a Project is successfully completed for a testimonial to be included in the Service Provider’s portfolio, marketing information or on the website. Only with the prior written consent of The Client, The Service Provider may use elements of the completed Project designed by The Service Provider for marketing purpose or on his website. The Client has the possibility to refuse without offering any reason for his decision. If you consider that your testimonial or project information is misused, you agree to first notify us, and if you are correct we will remove it.

The Service Provider reserves the right to immediately suspend or terminate your account or suspend your use of our website without any prior notice in case of any breach of these Terms and Conditions and you are liable for any injury occurring to us and resulting from your misuse of the Website.

If you do not agree to these Terms and Conditions or with our Privacy Policy, you must immediately cease visiting or using the Website. Continuing to use the Website will represent your tacit agreement with all these provisions. The provisions inserted in these Terms and Conditions and in the Privacy Policy will be completed with any legal provisions applicable according to Romanian Law.

In case you need any clarification regarding our Terms and Conditions, do not hesitate to contact us at [email protected].